As our community faces the overwhelming challenge of recovering from Hurricane Helene, we understand the toll it’s taking on lives, homes, and businesses. At Vistanet, we are more than a business phone provider—we are part of this community. We see the resilience and strength around us, and we are here to support local businesses as they navigate the path to recovery and plan for the future.
We know that communication is at the heart of any business, and during a disaster, it becomes even more crucial. Staying connected with employees, customers, and partners allows you to move forward, even when physical spaces are disrupted. That’s why we want to offer solutions that will help keep your business running smoothly through uncertain times. Here are ten key features of our VoIP phone systems that can help your business recover and prepare for whatever challenges may come.
Cloud-Based Systems for Continuity
When your office is inaccessible due to damage or road closures, having a reliable phone system is essential. Vistanet’s VoIP services are cloud-based, meaning your phone system is not tied to the physical condition of your office. Even if the worst happens to your business location, your communication infrastructure remains secure and operational in the cloud. You can continue serving customers and managing your business, no matter where you or your team are located.
Remote Accessibility
When businesses are forced to operate from remote locations during and after a disaster, access to mobile communication is critical. Vistanet’s VoIP services include mobile apps that let your team access your business phone system from their smartphones. This remote access enables your employees to take calls, manage voicemails, and communicate as if they were in the office, from anywhere with an internet connection. Whether your team is working from home or in a temporary office, they remain reachable, and business can continue. It’s about keeping your team connected, sharing information, and making decisions that will move your business forward.
Call Forwarding and Routing Flexibility
We understand that immediate recovery efforts are unpredictable, and having flexibility in how you manage incoming calls is critical. Our VoIP systems allow you to easily forward calls to different numbers or locations, ensuring that no call is missed. You can route customer inquiries or urgent calls to employees’ mobile phones, or even to other branches or locations, allowing your team to stay responsive, even if they aren’t in the office.
Scalable Business Phone Solutions for Disaster Recovery
After a disaster, many businesses experience an increase in communication needs. Whether it’s coordinating with relief efforts, managing customer inquiries, or facilitating team collaboration, having the ability to scale your communication quickly is vital. Vistanet’s VoIP system allows you to add or reduce lines and extensions with ease, giving you the flexibility to respond to changing conditions during recovery.
Disaster Recovery Plans with Built-In Redundancy
Our VoIP systems are designed with built-in redundancy, meaning if one system fails, another can take its place with minimal downtime. This ensures that your business can remain operational even during severe disruptions. As you rebuild and recover, our business phone solutions for disaster recovery provide a reliable foundation to keep you connected to the people who matter most.
Data Security and Compliance
For businesses in sectors like healthcare or law where sensitive information must be protected, our VoIP services offer the security needed to ensure compliance, even during a disaster. This includes encrypted storage for call recordings. Maintaining the confidentiality and integrity of your communications is crucial as your business navigates recovery, and we are here to help you do just that.
Cost-Effective Emergency Communication Solutions
Recovering from a natural disaster is expensive. Vistanet’s VoIP services offer a more cost- effective solution compared to traditional phone systems, with lower operational costs and less dependency on physical infrastructure. This can be a relief for businesses facing unexpected expenses, allowing you to focus resources on rebuilding while keeping communication lines open.
Automated Notifications and Voicemail Transcription
Keeping customers, clients, and employees informed during and after a disaster is crucial. With Vistanet’s business phone solutions for disaster recovery, you can set up automated notifications to provide updates about business operations, closures, or service interruptions. Additionally, voicemail-to-email transcription ensures you never miss an important message, even if you're away from your phone.
We're Here for You
At Vistanet, we are committed to helping our community recover. Our business phone services are designed not only to support your immediate needs but also to provide lasting solutions that prepare your business for future challenges. We’re proud to offer reliable, flexible, and secure communication options that will help your business thrive as we move forward together.
Please reach out to us for any assistance—we’re here to help your business stay connected, no matter what.
Call us today to see how we can help you!
Vistanet is a family-owned and operated independent end-to-end business phone provider with headquarters in Asheville, NC. Founded in 2011, Vistanet is a local, 8(a) Woman-Owned, HUB Certified, Full Service, Telecommunications provider serving businesses from 1 employee to companies with multiple locations and lines. Visit us at 240 Erwin Hills Road, Suite B, Asheville, NC 28806. Hours: By appointment. Email info@vistanet.co or call 828-645-8777.
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